Privacy Policy

Last updated:23.08.2026

SkinCareBoutique is operated by S.R.L. “ARTMED ESTETIC”
website: skincareboutique.md
contact: shop@skincareboutique.md

1. Data Controller

The controller of the personal data collected through skincareboutique.md is S.R.L. “ARTMED ESTETIC” (the “Controller”, “we”, “us”), registered at [legal address], registration number IDNO [number].

For any question regarding the processing of your personal data, you can contact us at: shop@skincareboutique.md.

The Controller is not legally required to appoint a Data Protection Officer (DPO), as it does not meet the criteria set out in Art. 37–39 of Law No. 195/2024. This may be reassessed periodically.

2. What Data We Collect

Depending on how you interact with our website, we may collect the following categories of data:

  • Identification and contact data: name, surname, email address, phone number, delivery/billing address;
  • Payment data: information required to process your order (generally handled by a third-party payment processor; we do not store full card details on our servers);
  • Geolocation data: to estimate delivery costs and options and to personalize local offers;
  • Technical and browsing data: IP address, device/browser type, cookies and similar identifiers (see our Cookie Policy);
  • Order history: products purchased, order value, order date, preferences.

We only collect data that is necessary for the stated purpose, in line with the data minimisation principle (Art. 5 of Law No. 195/2024).

3. Purposes and Legal Bases for Processing

Purpose Legal basis (Art. 6)
Processing and delivering orders Performance of a contract
Issuing invoices/tax documents Legal obligation
Communicating order status Performance of a contract
Marketing and newsletters Consent
Personalised advertising (e.g. Meta Pixel) Consent
Fraud prevention, website security Legitimate interest
Traffic analysis and website improvement Consent / Legitimate interest
Handling complaints and disputes Legal obligation / Legitimate interest

4. Who We Share Data With

Your data may be shared with:

  • Payment processors – for secure transaction processing;
  • Courier/delivery companies – to deliver your orders;
  • IT and hosting providers – for the operation of the website;
  • Meta Platforms Inc. – via Meta Pixel, for advertising and analytics purposes (only with your consent);
  • Public authorities – where required by law.

All our partners are selected based on their compliance guarantees under data protection legislation and, where applicable, are bound by written data processing agreements (DPAs).

5. International Data Transfers

Some of our partners (e.g. Meta Platforms Inc.) may process data outside the Republic of Moldova. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, in accordance with Art. 44–50 of Law No. 195/2024.

6. Data Retention

  • Order and billing data: for the period required by applicable tax and accounting legislation;
  • User account data: for as long as the account exists, plus a reasonable period afterwards;
  • Marketing data: until consent is withdrawn;
  • Technical/cookie data: as indicated in our Cookie Policy.

7. Your Rights

Under Law No. 195/2024, you have the right to:

  • Be informed (Art. 13–14);
  • Access your data (Art. 15);
  • Rectify your data (Art. 16);
  • Erasure of your data (Art. 17);
  • Restrict processing (Art. 18–19);
  • Data portability (Art. 20);
  • Object to processing (Art. 21);
  • Not be subject to automated decision-making, including profiling, without human intervention (Art. 22);
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise these rights, contact us at shop@skincareboutique.md. We will respond within one month of receiving your request; this period may be extended by up to two further months depending on the complexity of the request, with prior notice to you.

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the National Center for Personal Data Protection (CNPDCP), and to bring proceedings before the competent courts.

9. Data Security

We implement appropriate technical and organisational measures (encryption, access control, monitoring) to protect your data against unauthorised access, loss or accidental disclosure, in accordance with Art. 32 of Law No. 195/2024.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, together with the date of the last update.

11. Contact

S.R.L. “ARTMED ESTETIC”
Email: shop@skincareboutique.md
Website: skincareboutique.md